Refund policy

Return Policy

Conditions for Returns

• If you wish to return any item you ordered, then you must inform us within 1 working day after receiving it with the reason for the return.
• After receiving the return request, you must make sure that we receive the product within 5 days. You can visit our office and hand it over to us or send it through a courier service.
• We only accept returns only if they are in original condition which means unused and without any flaws. If the returned product is found to be an inadequate condition, we reserve the right to send it back to you.
• The product must include the original tags, accessories and freebies received along with the order.
• You must make sure that you do the packaging as you have received the item(s).
• The delivery charges must be borne by the customer.
• Refund will only be issued for the cost of product excluding the initial delivery charge.

Cancellation Policy

If you wish to cancel your order then you must inform us either by calling (076 96 76 796) or emailing (support@avonkin.lk) before the package is dispatched from our office for delivery.